Reference

How be99o Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby. Access to be99o and the rights described here depend on your local law and the eligible regions we serve.

Account data protectedbKash, Nagad, Rocket payment details securedNo data sold to third partiesYou can request your dataCookie controls available
be99o How be99o Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete the data we hold on your account, or if you have a question about how your bKash, Nagad or Rocket payment details are stored, contact our support team directly. We aim to acknowledge your request and give you a clear path to resolution.

Live Chat Start a live chat session from any page on be99o. Our support team can locate your account record and log a data request on your behalf.
Email Support Send your privacy request or data-access query by email. Include your registered mobile number so we can match it to your account quickly.
Account Settings Some data preferences — such as marketing consent and cookie settings — can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to protecting the information tied to your be99o account. Payment data, login credentials and session tokens each sit in separate storage with access restricted to the team roles that need them. Here is how we handle the four areas that matter most to you.

Payment Data Storage

Your bKash, Nagad or Rocket wallet number is stored in encrypted form. We retain transaction references for reconciliation and dispute resolution, not for marketing use.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit most. You can turn off non-essential cookies from your browser or account settings.

Account Security Practices

Every login triggers an OTP check to your registered mobile number. If we detect a login from an unfamiliar device or IP address, the session is flagged and you are notified.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable law. Once that period ends, we delete or anonymise your records on request.

Common Questions About Your Privacy on be99o

Below are the questions we hear most often about how your data is used, stored and controlled on be99o. If your question is not covered here, reach out via live chat or email.

We collect your name, mobile number, and the wallet details you use for bKash, Nagad or Rocket deposits. We also log device type and session activity to keep your account secure.

Your wallet number is shared only with the payment gateway processing your transaction. That provider is contractually required to handle it securely and cannot use it for any other purpose.

Send a data-access request via email or live chat, including your registered mobile number. We will verify your identity and respond with the relevant records within a reasonable timeframe.

Yes. Submit a deletion request through support. We will close your account and remove your personal data, subject to any retention period required by applicable law in your region.

We use session cookies for login continuity and analytics cookies to improve the lobby. Non-essential cookies can be switched off in your browser settings or through the cookie control in your account.

The rights and obligations described here depend on your local law and the eligible regions we operate in. Where local law provides additional rights, those rights apply to you as well.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.